FAQ

Are your pieces food/drink safe?
Yes, each piece is food and drink safe unless specifically noted in the product listing. Please double check this when purchasing an item.

How are the items packaged?
Packaging is the most important part to making sure each piece arrives safely to its new home. Each item is wrapped in a layer of tissue and honeycomb paper, which acts as bubble wrap without the plastic.

What if my item arrives damaged?
if you item arrives broken or damaged, please send an e-mail to hello@miyokolune.com with photos of the item and I can help you with a replacement.

Do you accept returns or exchanges?
No, I do not accept returns to exchanges during this time, unless your item arrives damaged or broken.

Do you take custom orders?
I am open to taking custom orders, but cannot guarantee  that I will take every custom request.

Can I put my item in the dishwasher?
Yes, you can put your item in the dishwasher but I highly recommend hand-washing to extend the life of your piece.

Why are some item color ways priced higher than others of the same style?
Some items are created with different types of clay bodies so the price varies according to the clay body.